Client Services Relationship Manager

  • Job Reference: FSCS
  • Date Posted: 30 September 2020
  • Recruiter: EXEC Search
  • Location: Dublin, County Dublin
  • Salary: €50,000 to €60,000
  • Sector: Banking & Financial Services
  • Job Type: Contract
  • Contact: Recruitment Team
  • Telephone: 01 687 4888

Job Description

A leading Financial Services company based in Dublin 18 is seeking a Client Services Relationship Manager on a 12 month FTC. The successful candidate will manage client relationships through delivering outstanding service and managing the risk. The incumbent will also manage the facility operations for the portfolio and will be responsible for audits. The role reports to the Head of Operations and is a full time position. The salary offered is very competitive.

Salary: €50,000+

Key responsibilities:

  • Manage client relationships for a portfolio of clients
  • Provide the highest standard of client service
  • Monitor clients' facility performace by identifying opportunities & risk
  • Complete facility reviews and propose changes where needed
  • Analyse and process monthly financial documents
  • Complete audits
  • Ensure KYCs are up to date
  • Conduct regular client meetings via Teams
  • Manage clients' financial position
  • Negotiate and secure contract renewals and extensions
  • Manage risk
  • Ensure facility operation is fit for purpose and address concerns with clients
  • Participate in projects to improve the needs of the business

Minimum Requirements:

  • 3 years' experience with in the Financial Services industry / similar role
  • Previous experience in Banking is advantageous
  • Strong work ethic
  • Passionate about client service and building relationships
  • Strong communication skills
  • High standard of organisation skills
  • Experience in managing risk